Privacy Policy

Effective Date: April 15, 2025
Last Updated: April 15, 2025

Everdomane Mobile Estate LLC ("Everdomane," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy.
This Policy describes how we collect, use, disclose, and safeguard your information when you visit our website everdomane.com (the "Website") or use our services as a resident, applicant, or prospective tenant.

By accessing the Website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, you should not use our Website or services.

This Privacy Policy applies to:

• Visitors and users of our Website;
   
• Applicants submitting rental applications through our Website or related platforms;
   
• Current and former tenants or residents interacting with us online or offline;
   
• Users of our tenant web access portals ("TWA") or similar systems.
   

This Policy does not apply to third-party websites linked through our Website.

We may collect the following types of information:

(a) Personal Identifiers

• Full name, mailing address, phone number, email address
   
• Date of birth, Social Security number (SSN) or Tax Identification Number (TIN)
   
• Government-issued identification numbers (e.g., driver's license)
   
• Emergency contact information
   

(b) Financial and Payment Information

• Bank account details, routing numbers, credit or debit card information
   
• Payment history and rental balances
   

(c) Property and Lease Information

• Lot number, lease term, rental rate, occupancy details
   
• Maintenance and service requests submitted
   

(d) Internet and Device Information

• IP address, browser type, device identifiers
   
• Website usage data (e.g., pages visited, time spent)
   

(e) Communication Preferences

• Text messaging opt-ins and consents

We collect information through various means, including:

• When you provide it directly (e.g., rental application, lease signing, service requests);
   
• Automatically when you interact with our Website (e.g., cookies, log files);
   
• From third parties such as credit reporting agencies or payment processors.

We use your information to:

• Evaluate rental applications and perform tenant screenings;
   
• Manage your lease, tenancy, and account;
   
• Process rent payments and other transactions;
   
• Communicate with you about your account, services, and maintenance issues;
   
• Provide property-related updates and notices;
   
• Comply with applicable legal obligations;
   
• Improve our Website and service offerings;
   
• Conduct internal operations such as audits, analytics, and database management.

We may share your information with:

• Affiliated companies and subsidiaries;
   
• Payment processors, IT support vendors, and property management software providers;
   
• Screening services, background check agencies, and insurance providers;
   
• Courts, government entities, or regulators where legally required;
   
• Potential buyers or investors during mergers, acquisitions, or asset sales (subject to confidentiality obligations);
   
• Third parties with your express consent.
   

We do not sell your personal information for monetary consideration.

By providing your mobile number to Everdomane, you expressly consent to receive text messages (SMS/MMS) regarding:

• Rent payment reminders;
   
• Account access issues (e.g., password resets);
   
• Service requests, maintenance notices, or community announcements;
   
• Limited promotional offers (only if separately opted-in).
   

Message frequency will vary based on your relationship with Everdomane.

You may opt out at any time by replying STOP to a text message. After opting out, you may no longer receive SMS communications unless you re-enroll.

Reply HELP to any message or contact us at:

• Email: info@everdomane.com
   
• Phone: (626) 557-2777
   

Standard message and data rates may apply. We are not responsible for delays or delivery failures by mobile carriers.

We use cookies and other similar technologies to:

• Improve your browsing experience;
   
• Analyze website traffic and trends;
   
• Remember your login information (if applicable).
   

You can configure your browser to refuse cookies. However, disabling cookies may impact your experience on our Website.

We retain your personal information:

• As long as your account is active or your tenancy remains open;
   
• As needed to comply with legal, regulatory, and accounting requirements;
   
• For a reasonable period thereafter for archival, audit, or legal purposes.
   

When no longer needed, we securely delete or anonymize your personal information.

We implement industry-standard administrative, technical, and physical security measures to safeguard your information against unauthorized access, loss, misuse, alteration, or destruction.

Despite these efforts, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

Depending on your jurisdiction (e.g., under California's CCPA), you may have rights to:

• Request access to personal information we hold about you;
   
• Request correction or deletion of your information;
   
• Opt out of certain uses, such as marketing communications.
   

To exercise any of these rights, please contact us using the details below.

Verification of your identity may be required.

Our services are intended for adults.
We do not knowingly collect information from individuals under the age of 18.
If you believe we may have collected data from a minor, please contact us immediately for prompt removal.

We reserve the right to update this Privacy Policy at any time.
We will post changes on this page and revise the "Last Updated" date accordingly.
Your continued use of our Website or services after posting updates constitutes your acceptance of the revised Policy.

For any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Everdomane Mobile Estate LLC
Address: 4050 Mission Blvd, Montclair, CA 91763
Email: info@everdomane.com
Phone: (626) 557-2777

                  Privacy Policy for text messaging for Everdomane Mobile Estate LLC

Effective Date: April 15, 2025

Thank you for using our text number services. We value your privacy, and this policy outlines how we

handle your data.

1. Information We Collect

Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages

User-Provided Information: Any additional information you provide helps us improve our services and

provide better support.

2. How We Use Your Information

We use your data to:

• Deliver text messages and updates related to our services.

• Improve our services and user experience.

• Respond to your inquiries and provide customer support.

• Occasionally send promotional offers, alerts, communication about community news, urgent

notifications, events, and other content.

3. Message Content

Messages may include promotional offers, alerts, communication about community news, urgent

notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure.

However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

We do not sell your data.

5. Opt-Out

You can opt out of our messages at any time by replying "STOP" to a message. Reply “HELP” for more

information.

6. Contact Us

For questions or concerns about your data, please contact us at info@everdomane.com.

7. CTIA Compliance

Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

8. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal

requirements. We will notify you of any material changes to this Privacy Policy by posting the updated

version on our website or through other means. Your continued use of the Service after such changes

constitutes your acceptance of the revised Privacy Policy.